A test assistant trained on your website
It read your store's own pages: products, shipping, returns and FAQ. Open the chat in the bottom corner and ask it what your shoppers ask.
Try questions like
- How long does shipping take to the UK?
- Can I return something if it doesn't fit?
- Which product would you recommend for a gift?
- Where is my order? (live order lookup works once it's connected to your Shopify store)
If it doesn't know an answer, that's useful too: it shows which questions your pages don't cover yet. In the live version it hands those chats to you with the full conversation.